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Refund Policy

Last Updated: 26-03-2026

This Refund Policy applies to all services provided by Diclr Enterprise (“Diclr”, “we”, “our”, or “us”). By purchasing or using any service from Diclr, you agree to the terms outlined in this Refund Policy.

1. Nature of Services

  • Diclr provides digital services, including IT, SEO, and Digital Marketing solutions
  • All services are intangible and customized
  • Once a service is initiated, it cannot be returned in the traditional sense

2. General Refund Policy

  • No refunds are issued once work has started, unless explicitly stated otherwise
  • Refund eligibility depends on the service status and payment condition
  • Users are responsible for reviewing service details before placing an order

3. Full Payment Orders

  • For orders paid in full:
    • Refund requests made before work starts may be considered on a case-by-case basis
    • Once work has started, no refund will be applicable

4. Partial Payment Orders

  • For orders placed with partial payment:
    • The advance payment is non-refundable once work has started
    • If the remaining payment is not completed within the allowed timeframe:
      • The service may be cancelled or restricted
      • Only the portion of service equivalent to the paid amount may be retained
      • Any additional service delivered beyond the paid amount may be removed

5. Post-Delivery Payment Cases

  • In cases where payment is allowed after delivery:
    • If payment is not completed within 7 (seven) business days after delivery:
      • The service will be cancelled
      • Delivered work may be partially or fully withdrawn
  • No refunds apply in post-delivery payment scenarios

6. Service Removal & Adjustments

  • If a service is cancelled due to non-payment:
    • Diclr reserves the right to remove, rollback, or deactivate delivered services
    • Additional Removal Charges may apply depending on the service type and scope

7. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Change of mind after order placement
  • Failure to provide required information or cooperation
  • Delays caused by the client
  • Dissatisfaction due to unmet expectations not guaranteed by the service description
  • External factors beyond our control (e.g., search engine algorithm changes)

8. Result-Based Refund Disclaimer

  • SEO and digital marketing results (e.g., rankings, traffic, conversions) are not guaranteed
  • Refunds will not be issued based on performance expectations or outcome variability

9. Chargebacks & Payment Disputes

  • Unauthorized chargebacks or payment disputes without prior communication may result in:
    • Immediate service suspension
    • Permanent account restriction
  • Diclr reserves the right to dispute chargebacks with supporting evidence

10. Policy Modifications

  • Diclr reserves the right to update or modify this Refund Policy at any time
  • Changes become effective immediately upon publication on the website

11. Contact Information

For refund-related inquiries:

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